Cabin Craft Auto is an independent specialist retailer for vehicle interior accessories. We are a third-party store, not an official brand store. Since our founding in 2018, we've focused solely on interior accessories, and we operate from our facility at 4820 Industrial Road, Suite 210, Las Vegas, NV 89103, United States.

We specialize in vehicle interior accessories, including floor mats, seat covers, cargo liners, sun shades, and phone mounts. We carry products from trusted brands like WeatherTech, BDK, Motor Trend, and Leader Accessories, giving you a curated selection for your car, truck, or SUV.

We select products based on three criteria: protective performance, manufacturing quality, and customer satisfaction data. We prioritize items that consistently meet rigorous standards, and we are not influenced by brand or price incentives when making our initial catalog decisions. Our team regularly assists customers with fitment questions, material comparisons, and installation guidance, which helps ensure every order matches your vehicle and expectations.

We operate on a lean business model that allows us to offer competitive prices. Our online-only operation eliminates the expenses of physical storefronts, and we use automated order processing to reduce labor costs. We also purchase stock in volume from authorized distributors and brand-authorized suppliers, which gives us better wholesale pricing. These savings are passed on to you, and our coupons and promotions are funded by these efficiencies—never by reducing product quality or authenticity.

Prices can change over time due to factors such as manufacturer wholesale price adjustments, seasonal demand, and inventory levels. Promotional windows may also create temporary price differences. We regularly evaluate supplier quotes to keep our cost base low while maintaining our authenticity standards.

Yes, we guarantee that each item we sell is 100% genuine and sourced from the brand's authorized supply chain. We never sell replicas, used items as new, or products with removed identifiers. All merchandise comes from authorized and audited distributors who provide documentation of provenance. We also conduct random inspections against manufacturer specifications as products arrive.

If you believe a product is not authentic, please contact our quality assurance team at quality_assurance@cabincraftauto.shop. Include your order number, clear photos of the product (including part number and labels), and a description of the issue. We will acknowledge your claim within 1 business day, and we may contact the brand to verify serial numbers or logos. We'll respond with a resolution within 7 business days of receiving complete information. If the product is confirmed inauthentic, we'll provide a full refund plus a 15% store credit as our apology.

Every product listing is built from the manufacturer's official product data and is cross-checked for part numbers, descriptions, and compatibility before it goes live. We update listings when manufacturers revise product info. As products arrive, we perform random inspections against specifications, and we monitor return reasons and customer feedback to detect quality issues early. If a quality concern arises, our quality team investigates and works with the supplier to resolve it.

Simply browse our site, add items to your cart, and checkout securely. We accept major credit cards and PayPal. If you have any issues during checkout, our support team is available to help.

Yes, we occasionally offer promotional coupons. For example, use code CABIN15 at checkout to save 15% on eligible items. Coupon eligibility follows checkout rules, so check the terms at checkout. We also run periodic sales, so keep an eye on our site.

We accept all major credit cards and PayPal. All transactions are processed securely.

Standard shipping costs $8.00, but we offer free shipping on orders over $45.00. Shipping is available to addresses within the United States and internationally; shipping costs and times will be calculated at checkout.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also contact our shipping support team at shipping_support@cabincraftauto.shop for updates, and they'll check with the carrier to keep you informed until your package arrives.

If your shipment is delayed or appears lost, please reach out to our shipping support team at shipping_support@cabincraftauto.shop with your order number and tracking number if available. We'll investigate with the carrier and ensure a resolution. If the issue cannot be resolved within 5 business days, we'll escalate it to our shipping supervisor for further action.

We accept returns within 30 days of delivery. Items must be in original condition and packaging. To start a return, contact our after-sales team at after_sales@cabincraftauto.shop with your order number and reason for return. We'll provide instructions and a return shipping label if applicable. Once we receive the item and verify its condition, we'll process your refund to the original payment method.

Refunds are issued within 10 business days of receiving and inspecting the returned item. The refund will be sent to your original payment method. If the item was damaged or incorrect, we may offer a replacement or full refund, depending on the situation.

Warranty coverage depends on the product and brand. Each product's detail page includes specific warranty information. If you have a warranty claim, contact our after-sales team at after_sales@cabincraftauto.shop, and we'll guide you through the process.

Our pre-sales team specializes in fitment and compatibility questions. Contact them at pre_sales@cabincraftauto.shop and include your vehicle's year, make, model, and trim level to get the most accurate answer. They respond within 24 hours on business days.

You can email our primary support at support@cabincraftauto.shop for general questions about orders, returns, or promotions. For specialized assistance, use the dedicated emails for pre-sales, after-sales, quality assurance, or shipping support. Our team is available Monday through Friday, 8 AM–5 PM Pacific Time, and responds within 24 hours on business days. Messages outside those hours are answered the next business day.

Coupon eligibility follows checkout rules; some items may be excluded from coupons during sales. Always check the terms at checkout to see if the coupon applies.

Check the product description for dimensions and verify against your vehicle's footwell. For universal floor mats that require trimming, measure carefully before cutting. If you're unsure, contact our pre-sales team for guidance.

While we don't provide installation services, many of our products are designed for easy DIY installation. Product listings often include step-by-step guides, and our pre-sales team can offer tips. For any issues, our after-sales team is here to help.