Privacy Policy

Privacy Policy

Privacy Policy

Last updated: August 24, 2026

This Privacy Policy explains how Cabin Craft Auto ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from cabincraftauto.shop (the "Site"). We are committed to safeguarding your privacy and handling your data transparently and securely.

By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our Site.

1. Who We Are

Cabin Craft Auto is an independent specialist retailer for vehicle interior accessories from multiple trusted brands, including WeatherTech, BDK, Motor Trend, and Leader Accessories. We provide a specialty retail experience where you can compare products, review service facts, and access purchase details before you check out. Our service promise is clear product details, a supported checkout process, and responsive support before and after your order.

Please note: Cabin Craft Auto is an independent retailer and is not an official WeatherTech, BDK, Motor Trend, or Leader Accessories store. We do not present external official domains as this store, and we do not claim to be affiliated with these brands other than as an authorized independent reseller of their products.

Operating Entity

Cabin Craft Auto is owned and operated by Desert Peak Distribution LLC, a privately held limited liability company formed in the state of Nevada, engaged in the retail distribution of automotive interior accessories through e-commerce channels. Desert Peak Distribution LLC is the legal and operational entity responsible for this online storefront, including all business administration, financial management, supplier sourcing, inventory procurement, order processing, fulfillment coordination, customer service, regulatory compliance, and data privacy management.

Our registered postal address is:

Desert Peak Distribution LLC
c/o Cabin Craft Auto
4820 Industrial Road, Suite 210
Las Vegas, NV 89103
United States

2. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you interact with our Site.

Information You Provide to Us

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and order details, including the products you purchased and any promotion codes applied (e.g., CABIN15).
• Payment Information: We accept credit cards and PayPal. Payment details are processed by our secure payment service providers; we do not store full credit card numbers on our servers.
• Account and Correspondence Data: If you contact us via email at support@cabincraftauto.shop or through other channels, we retain the content of your messages, your contact details, and our responses.
• Promotions and Surveys: If you participate in a promotion, contest, or survey, we collect the information you provide in connection with that activity.

Information We Collect Automatically

When you visit our Site, certain data is collected automatically through cookies and similar technologies. This may include:

• Your IP address, browser type, operating system, and device identifiers;
• Pages you viewed, referring URLs, the dates and times of your visits, and your interactions with the Site;
• Shopping behavior such as products viewed, items added to your cart, and checkout activity;
• General geolocation data derived from your IP address (at the city or region level).

Transaction and Support Records

We maintain records of all purchases, returns, warranty claims, and customer support interactions associated with your orders. These records help us fulfill our contractual obligations, provide you with accurate support, and comply with legal requirements.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To process your purchases, arrange shipping (standard shipping is $8.00; free shipping applies to orders over $45.00), and provide order confirmations and delivery updates.
• To Manage Returns and Warranties: To handle returns within 30 days of delivery, and to facilitate warranty coverage that depends on the product and brand, as indicated in product details before purchase.
• To Provide Customer Support: To respond to your inquiries, resolve issues, and provide assistance before and after your order, including support related to promotions like the CABIN15 discount code.
• To Improve Our Services: To analyze how our Site is used, optimize our product offerings, and enhance your shopping experience.
• To Communicate with You: To send transactional messages (e.g., order status, shipping notifications) and, with your consent where required, promotional communications about products and offers.
• To Ensure Security and Compliance: To detect and prevent fraudulent activity, protect the integrity of our Site, and comply with applicable laws and regulations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We share your information only with service providers who assist us in operating our business, as described below.

Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: To securely process credit card and PayPal transactions.
• Shipping and Fulfillment Partners: To deliver your orders to the address you provided.
• IT and Hosting Providers: To host our Site, manage our databases, and provide technical infrastructure.
• Analytics Providers: To understand Site traffic and user behavior and improve our offerings.

These service providers have access to personal information only as needed to perform their functions and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.

5. Cookies and Similar Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how visitors use our Site. Cookies are small text files placed on your device when you visit a website.

We use the following categories of cookies:

• Strictly Necessary Cookies: These are essential for the Site to function properly, such as enabling shopping cart functionality and secure checkout.
• Performance and Analytics Cookies: These help us understand how visitors interact with our Site, which pages are most popular, and how we can improve our services.
• Functionality Cookies: These remember your preferences and choices to provide a more personalized experience.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site, including your ability to shop and check out.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) encryption, access controls, and regular security audits.

While no method of transmission over the internet is 100% secure, we strive to protect your personal information and continuously review our security practices.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Order Records: We retain order information for at least the period required by tax and accounting regulations (typically 7 years).
• Support Correspondence: We retain email and support records for as long as necessary to resolve your inquiry and for our legitimate business records.
• Marketing Data: If you have opted in to receive promotional communications, we retain your contact details until you unsubscribe or request deletion.

8. Your Choices and Rights

You have rights regarding the personal information we hold about you. Depending on your location, these may include:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to update or correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal obligations to retain certain records.
• Opt-Out of Marketing: You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
• Restrict Processing: In certain circumstances, you may request that we limit how we process your data.
• Data Portability: You may request a machine-readable copy of the personal data you have provided to us.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within the timeframes required by applicable law.

9. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to remove that information and terminate any related accounts.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this policy and post the updated version on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this policy that affect your rights, we will provide a more prominent notice, such as a banner on the Site or an email notification.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the appropriate channel below.

General Customer Support

For general order and delivery questions, help with returns and warranties, or assistance with promotion-related questions, contact our support team:

• Email: support@cabincraftauto.shop
• Service Hours: Monday through Friday, 8:00 AM – 5:00 PM Pacific Time (US)
• First Response Time: Within 24 hours on business days

When contacting us, please include your order number and a clear description of your request to help us resolve your issue quickly. Incoming emails are triaged by our support team—simple issues are resolved directly, while complex issues are routed to the correct specialist department. If a query cannot be resolved within 2 business days, it is escalated to the department supervisor.

Messages received outside of our business hours will be answered on the next business day.

Legal and Privacy Department

For data privacy requests (e.g., access, deletion), legal inquiries, regulatory concerns, or ethical issues, please contact our dedicated legal and privacy team:

• Email: legal_privacy@cabincraftauto.shop
• First Response Time: Within 3 business days

When contacting the legal and privacy department, please include a clear description of your request or question and any supporting documentation. Our team will review your request against applicable laws and our policies, coordinate with legal counsel when needed, and respond with the appropriate action. If the matter requires formal legal review, we may bring in external counsel.

Postal Address:
Cabin Craft Auto – Privacy Office
4820 Industrial Road, Suite 210
Las Vegas, NV 89103
United States

We are committed to responding to all legitimate requests within the timeframes required by applicable law, and we will work with you to resolve any concerns you may have about your privacy.